This is a plain-language draft policy prepared for Direct Mail Results. It has not been reviewed by a lawyer and should be reviewed by qualified legal counsel before being relied upon, particularly once online payment processing is active.

Last updated: July 2, 2026

1. Who we are

Direct Mail Results ("we," "us," "our") is a Canadian direct-mail company. We collect and use personal information as described in this policy when you visit our website, contact us, or become a client. Questions about this policy can be sent to actionmarketingca@gmail.com.

2. Information we collect

We collect information you provide directly, including your name, email address, phone number, business name, and billing details when you contact us, book a call, or purchase supplies or services. If you engage us for a direct-mail campaign, you may also provide a patient or customer list, which we treat as confidential business information belonging to you (see Section 5).

We also collect limited technical information automatically when you browse our website, such as pages viewed and general location, through standard analytics tools.

3. How we use your information

  • To respond to inquiries and book consultations
  • To process orders, payments, and shipping for envelope kits and supplies
  • To plan, produce, and track direct-mail campaigns you've engaged us for
  • To send you service-related updates and, where you've opted in, marketing communications
  • To comply with tax, accounting, and legal obligations in Canada

4. How we share information

We do not sell your personal information. We share information only with service providers who help us operate — such as payment processors, printing and mailing partners, and email or scheduling platforms — and only as needed to deliver the service you've requested. These providers are contractually required to protect your information and use it only for the purpose we've engaged them for.

5. Client lists and campaign data

If you provide a patient, customer, or prospect list for a mail campaign, that list remains your property. We use it solely to produce and mail the agreed campaign and to populate your results dashboard. We do not sell, share, reuse, or retain your list for any other client's benefit, and we delete or return list data on request once an engagement concludes, subject to any legal retention requirements.

6. Data retention

We retain personal information only as long as necessary for the purposes described above, or as required by Canadian tax and business record-keeping law.

7. Your rights

Under Canadian privacy law (PIPEDA), you have the right to access the personal information we hold about you, request corrections, and withdraw consent for marketing communications at any time. To make a request, contact actionmarketingca@gmail.com.

8. Cookies

Our website may use cookies and similar technologies for basic site functionality and analytics. You can control cookies through your browser settings.

9. Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with an updated revision date.

10. Contact

Direct Mail Results — Canada
Email: actionmarketingca@gmail.com